Steve’s Media Blog

CRTC National Do Not Call List

Posted on: October 1, 2008

First I would just like to mention I have a new URL for my blog;  It just points to the same wordpress URL, so you don’t really have to change bookmarks (if you have them).  It’s just easier to hand out than the wordpress url I think.

Onto today’s post here.  Everyone else is talking about it, so I thought I’d throw in my two cents.

September 30, 2008 marked the launch of the CRTC‘s National Do Not Call List.  Go ahead and click on the link; it’s using some nice, pretty Halloween Orange colours.  And it’s actually working today.

A lot of fuss was made about how the website and telephone number for the NDNCL failed the massive response to this highly sought-after list.  They were quite literally swamped with requests from people desperate to register their phone number (which actually doesn’t quite cover everything – just read the fine print on the website).  They simply weren’t 100% prepared for the volume yesterday.

People seem to have a big problem with that, or they’re making fun of the government for not being able to set up a simple registry.  Well sure, it certainly looks that way on the surface – they probably could have gone through StatsCan to conduct a survey to determine the demand.  Couldn’t it be possible though that they had budget constraints that determined how much volume their website / phone numbers could handle?

I’m not necessarily defending the poor service yesterday, but I think people could definitely put things in perspective when it comes to a government website.  I mean really – what if it really were as simple they didn’t have the budget for a better system?  Would you complain if more of your tax dollars were going to a simple registry?

Obviously it’s a no-win scenario – the government is always wrong.  But that’s a fact of life, I think.


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